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Next-Gen Support: How Generative AI Is Revolutionizing Customer Service
In the ever-evolving digital landscape, customer service is no longer just a support function — it’s a critical touchpoint that can make or break a brand’s reputation. Today’s customers expect fast, personalized, and seamless interactions, 24/7. Meeting these rising expectations has become one of the most pressing challenges for businesses worldwide. Enter Generative AI —...
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3 Proven RPA Benefits to Reduce Costs and Boost Efficiency
Robotic Process Automation (RPA) is no longer just a back-office tool—it has become a powerful driver of operational efficiency and cost optimization across industries. By automating repetitive, rule-based tasks, businesses...
7 Powerful Benefits of EdTech: Real Case Studies & Future Trends
Introduction Educational technology (EdTech) integrates digital tools, platforms, and innovative solutions into teaching and learning. Over the past decade, EdTech has transformed education at every level—from K-12 schools to universities...
4 Ways Zero-Knowledge Proofs Are Transforming Security and Trust in Digital Systems
As we step into the new-tech era, technologies such as blockchain, decentralized finance (DeFi), artificial intelligence (AI), NFTs, and the metaverse are rapidly reshaping industries and user experiences. These innovations...
AI Agents in 2025: The Next Generation of Intelligent Automation
Introduction: Beyond Traditional Automation For decades, automation has been synonymous with efficiency. Organizations adopted robotic process automation (RPA), workflow engines, and scripts to eliminate repetitive tasks, cut costs, and reduce...
ChatGPT, Copilot, and Beyond: 4 Bold Ways AI is Redefining Software Development
In today’s fast-moving tech landscape, intelligent systems are reshaping industries—and software development is no exception. Among the most disruptive innovations are smart coding assistants such as ChatGPT and GitHub Copilot...
Low-Code vs Traditional Development: Opportunities and Challenges for Businesses
In today’s digital-first world, businesses face constant pressure to innovate, streamline operations, and deliver better customer experiences. Software development plays a critical role in this transformation, yet organizations often struggle...
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Icetea Software Joins VTV Digital to Explore the Future of Digital Assets
Hanoi, July 10, 2025 — Icetea Software, a leading innovator in digital infrastructure and emerging technologies, partnered with VTV Digital, the digital division of Vietnam Television (VTV), to deliver a...
KRNL Labs & Icetea Software Celebrate Success of “From Code to Impact”
HANOI, Vietnam – Icetea Software is proud to announce the successful completion of the event “From Code to Impact: Deep Dive into Data & AI”, held on May 10, 2025...
Icetea Software Joins BUV for Thought Leadership Event on Innovation, Digital Transformation, and the Story of AI
On the morning of June 10th, Icetea Software was honored to participate in a thought-provoking and interactive seminar hosted by British University Vietnam (BUV), focused on the theme: “Innovation, Digital...
Icetea Software Korea and IPA Sign MOU to Foster a Korea–Vietnam IT Cooperation Ecosystem
Icetea Software Korea, the Korean branch of Vietnam’s premier IT outsourcing company, Icetea Software, has entered into a strategic Memorandum of Understanding (MOU) with the Korea IT Business Promotion Association...
Icetea Software’s DLancer Awarded Sao Khue 2025 for Innovative Excellence
A National Recognition for Innovation in Web3 and the Future of Work Hanoi, Vietnam – April 20, 2025 – Icetea Software has been awarded the prestigious “Excellent Digital Solution in...
Icetea Software Honored with Sao Khuê Award 2025 for Dlancer
Icetea Software is excited to announce a major milestone: Dlancer, our global employment platform powered by blockchain technology, has won the prestigious Sao Khuê Award 2025 in the category of...
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