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Next-Gen Support: How Generative AI Is Revolutionizing Customer Service
In the ever-evolving digital landscape, customer service is no longer just a support function — it’s a critical touchpoint that can make or break a brand’s reputation. Today’s customers expect fast, personalized, and seamless interactions, 24/7. Meeting these rising expectations has become one of the most pressing challenges for businesses worldwide. Enter Generative AI —...
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Scaled Agile Mastery: 7 Proven Strategies for Global Software Enterprises to Implement It Effectively
Introduction: Why Scaling Agile Matters for Global Software Enterprises Agile methodologies have revolutionized the way software development teams work — improving collaboration, adaptability, and speed. However, while Agile works well...
AI in Business Decision Making: 3 Indispensable Examples in Retail, Logistics & Banking
AI in Business Decision Making: How Data Becomes Action in Retail, Logistics, and Banking Artificial Intelligence (AI) is no longer a futuristic concept—it’s a core driver of competitive advantage in...
Transforming Legacy IT Systems: Key Reasons and Best Practices
In a world driven by real-time data, cloud computing, and digital-first customer experiences, legacy IT systems are no longer just outdated—they’re barriers to growth. For many enterprises, however, these legacy...
ERP vs CRM: Key Differences and Expert Integration Strategies for 2025
ERP vs CRM: What’s the Difference and How to Integrate? In today’s competitive business landscape, companies are increasingly reliant on software systems to optimize operations, streamline communication, and drive customer...
Blockchain in Supply Chains: 7 Powerful Ways It Boosts Transparency and Traceability
What Is Blockchain and Why Does It Matter in Supply Chains? At its core, blockchain is a decentralized digital ledger that records transactions across a network of computers. Once a...
Digital Identity Takeover: What Are The Differences in 2025
In today’s hyper-connected world, our digital identities are as vital as our physical ones. They’re how we log in, communicate, work, shop, socialize, and even govern. But here’s the catch—most...
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Icetea Software Successfully Concludes Vietnam IT Developer House 2025 in Korea
Icetea Software has successfully wrapped up its highly anticipated Vietnam IT Developer House 2025 in Korea, marking a significant milestone in fostering cross-border collaboration between Vietnam and Korea’s tech ecosystems...
Icetea Software Joins FPTU Career Fair 2025: A Day of Connection and Opportunity
March 13, 2025 marked a memorable milestone as Icetea Software proudly participated in the FPTU Career Fair 2025, hosted by FPT University. As an official partner, Icetea Software seized this...
Tech Roses Week: A Memorable Celebration of Women in Technology
From March 3rd to March 10th, Icetea House was honored to host Tech Roses, a week-long event celebrating the remarkable women shaping the technology world. This initiative brought together over...
Icetea Software Partners with Institute of Artificial Intelligence at UET
On the afternoon of March 4, 2025, a significant milestone was reached as Icetea Software Co., Ltd. officially signed a cooperation agreement with the Institute of Artificial Intelligence, University of...
Icetea Software & VietChallenge: Elevating Vietnamese Startups
Icetea Software proudly participated in the 10th anniversary celebration of VietChallenge, a milestone event honoring the entrepreneurial spirit of Vietnamese startups. With the presence of over 30 entrepreneurs, investors, and...
Vietnam IT Developer House 2025: A Premier Event for Tech Innovation and Collaboration
Icetea Software is excited to introduce VIETNAM IT DEVELOPER HOUSE 2025, an exclusive technology and business event designed to connect IT professionals, startups, and blockchain enterprises. Hosted by Icetea...
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