ERP Solutions
We help businesses connect departments and customer data on a unified ERP and CRM platform, eliminating fragmentation, optimizing operations, and enabling smarter, data-driven decisions.
Tailored Web Apps Across Industry
SAP Development
SAP is a leading enterprise software suite that streamlines operations, integrates processes, and delivers data-driven insights across ERP, finance, supply chain, CRM, and analytics to boost efficiency and innovation.
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Odoo Development
Odoo is an open-source, modular ERP (Enterprise Resource Planning) platform designed for businesses of all sizes, especially startups and SMEs. Unlike traditional ERP systems, Odoo provides a flexible, all-in-one suite of applications covering CRM, sales, accounting, inventory, HR, project management, eCommerce, and more. Its user-friendly interface, customizability, and affordable pricing make it a popular choice for businesses looking for cost-effective digital transformation.
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Why Choose Icetea Software
Customized Business Process Consulting by Industry
At Icetea Software, we don’t believe in a one-size-fits-all ERP implementation. Instead, we offer consulting, design, and customization tailored to the unique needs of each industry from manufacturing and distribution to logistics and education, ensuring a system that grows with your business.Flexible Integration with
Existing Systems
Built on open architecture, Icetea ERP integrates seamlessly with CRM, accounting, HR, and other external platforms. This flexibility allows businesses to maximize existing resources and achieve a smooth digital transformation journey.
Rapid Deployment, Cost Efficiency, and Scalable Flexibility
Leveraging our experience with small and medium-sized enterprises, Icetea minimizes upfront investment while maintaining a flexible, scalable structure that grows with your organization. Implementation time is reduced from months to just weeks, helping you go live faster and smarter.24/7 Maintenance and Continuous Feature Support
After deployment, Icetea provides ongoing operational support, user training, system maintenance, and continuous feature upgrades, allowing businesses to stay focused on growth while we handle the technology.Our Process
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Requirement Analysis
Gather business process details, identify needs, and create a functional requirements document.
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Solution Design
Propose an ERP/CRM model, design core modules, and define customization and integration needs.
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Development
Configure systems, add custom features,
and run internal testing.
and run internal testing.
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User Testing
Train users, collect feedback, and adjust based on real-world scenarios.
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Go Live
Migrate data, launch the system, and provide technical support for smooth operation.
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Ongoing Support
Deliver manuals, fix issues, optimize systems, and plan future improvements.
Case Studies & Success Stories
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Case StudyTransforming Digital Learning: The eLearning SystemOverview – Transforming Digital Learning Icetea Software collaborated with a forward-thinking client in the education sector to design and deliver a comprehensive digital learning platform that seamlessly supports both online and offline learning. The system consolidates academic management, communication tools, reporting features, and mobile access into a single, user-friendly environment. Challenges Fragmented Learning Tools ... -
Case StudyTransforming CRM & Billing Systems for Next-Gen TelecomOverview Our client, a leading CRM and Billing solution provider for major telecom companies such as AT&T and T-Mobile, faced increasing pressure to modernize their legacy systems. The goal was to migrate to a new platform that could retain all existing functionalities while delivering improved scalability, performance, and stability to support a rapidly growing user... -
Case StudyEmpowering the Future of HospitalityOverview The hospitality industry is undergoing a dramatic digital transformation. From hotel chains to boutique properties and restaurant franchises, brands are increasingly expected to deliver seamless, personalized, and data-informed experiences across every digital touchpoint. Icetea Software has emerged as a strategic technology partner in this space—bridging the gap between traditional service models and digitally empowered... -
Web AppIcetea Software’s Testing Services: Driving Quality, Speed, and Innovation Across IndustriesOverview In the fast-paced world of software development, ensuring the stability and quality of digital products is more critical than ever. Businesses are under intense pressure to release software rapidly, across a wide array of platforms and devices, while still meeting the highest standards for performance, functionality, and security. However, many organizations face recurring obstacles... -
Case StudyOptimizing Internal Customer Support with On-Premises Microservices ArchitectureOverview Our client required a centralized Internal Customer Support/Helpdesk System to streamline internal support operations. The platform needed to offer a complete range of functionalities, including ticket management, live chat, knowledge base access, performance reporting, and workflow automation. Given the organization’s data governance policies, cloud deployment was not an option—making an on-premises infrastructure the ideal... -
Case StudyOptimizing Banking Operations with RPA: Solution Package on Efficiency and AutomationOverview Icetea Software’s RPA solution automates repetitive banking tasks, enhances operational efficiency, and ensures compliance without disrupting existing IT systems. Designed for seamless integration, it accelerates processes, reduces costs, and optimizes workforce productivity, helping banks improve accuracy, speed, and scalability in their daily operations. Challenges Banks and financial institutions face several challenges when it comes...
ERP/CRM FAQs
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Headquarter
Headquart15th & 17th floor, HUD Tower, 37 Le Van Luong Str., Thanh Xuan Dist., Hanoi, Vietnam
South Korea – Branch Office
No.918, 35, MagokJungang 2-ro, Gangseo-gu,
Seoul, South Korea
Seoul, South Korea
Insights & Expertise
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Start the conversation with us now!